💝 Satisfaction Guaranteed
At FRCRX.COM, we're committed to your FRCR Part 1 success. If our physics learning platform doesn't meet your expectations, we offer flexible refund options.
Refund Policy
Partial Refund Eligibility
✅ Eligible for Refund:
- Technical issues preventing platform access for more than 48 hours
- Billing errors or unauthorized charges
- Significant reduction in advertised features
- Medical circumstances preventing exam preparation
- Educational institution changes requiring different preparation method
❌ Not Eligible for Refund:
- Changes in personal study schedule or preferences
- Passing the FRCR Part 1 exam (congratulations!)
- Choosing alternative study materials
- Failure to use the platform after subscription
Subscription Types & Refunds
📅 Monthly Subscriptions
- Pro-rated refunds for technical issues
- Maximum flexibility for short-term study
📆 Annual Subscriptions
- Pro-rated refunds for unused months
- Special consideration for medical circumstances
- Best value with maximum savings
Refund Process
How to Request a Refund
- Email our support team: [email protected]
- Include your account email and reason for refund request
- Provide any relevant documentation (for technical issues)
- Receive confirmation and timeline within 24 hours
- Refund processed within 5-7 business days
📋 Required Information for Refund Requests
- Account email address associated with subscription
- Approximate subscription start date
- Reason for refund request
- Preferred contact method for follow-up
Special Circumstances
Medical & Educational Considerations
We understand that medical training involves unique challenges. Special refund consideration is available for:
- Medical Leave: Extended illness or medical leave of absence
- Program Changes: Changes in residency or training program requirements
- Exam Postponement: Official FRCR exam delays or cancellations
- Financial Hardship: Unexpected financial difficulties during training
🤝 We're Here to Help
If you're facing challenges that affect your ability to use FRCRX.COM, please reach out. We work with medical professionals to find fair solutions that support your career development.
Payment Method Refunds
Credit/Debit Cards
3-5 business days
PayPal
1-2 business days
Bank Transfer
5-7 business days
Contact Information
💼 Billing Support
Email: [email protected]
For subscription and payment inquiries
Response within 24 hours
Questions About This Policy?
Our goal is to support your FRCR Part 1 preparation with transparent, fair policies. If you have questions about refunds, please contact us at [email protected]or visit our Contact Us page.
FRCRX.COM - Medical Physics Education Platform
Supporting your success with fair refund policies